Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note that Australia Post is currently experiencing potential delays due to a high volume of orders or postal service problems that are outside of your control.

Australia Domestic Shipping

FREE Standard Shipping for orders over $50

$9.50 Standard Shipping for order under $50

$14.95 Express Shipping on all orders

Estimated Delivery Time - Standard

WA - 2 to 3 business days

All Other States - 4 to 7 business days

Estimated Delivery Time - Express

WA - 1 to 2 business days

All Other States - 2 to 4 business day


In-store pickup

You can skip the shipping fees with free local pickup at from our Fremantle Markets Store. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 9am to 6pm Friday to Sunday. Please note trading days and hours may differ on public holidays. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping for orders of 10kg or more.

The shipping costs vary by country and is estimated to cost $90 to $180 and take around 2 to 4 weeks.

International orders can not be processed through our website, please contact magda@coffeeconnection.com.au with your enquiry.

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. The Coffee Connection is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 working days of receiving your shipping confirmation email, please contact us at magda@coffeeconnection.com.au with your name and order number, and we will look into it for you.